Privacy Policy
Last updated: January 2025 · Singh Mayar Legal Pty Ltd · ABN 94 703 400 926 · Melbourne VIC
Singh Mayar Legal Pty Ltd (ABN 94 703 400 926) ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website at https://singhmayarlegal.online or engaging our legal services, you consent to the practices described in this policy.
1. Who We Are
Singh Mayar Legal Pty Ltd is a legal services practice based in Melbourne VIC. Our website is operated from Australia. Any questions regarding this Privacy Policy may be directed to ceo@singhmayarlegal.online.
2. Types of Personal Information We Collect
We collect personal information that is reasonably necessary for our legal services and business operations. This may include:
- Your name, date of birth and contact details (email address, postal address, suburb);
- Information relevant to your legal matter, such as identification documents, financial records, contracts, correspondence and court documents;
- Enquiry details you submit through our contact or quote forms;
- Employment and business information where relevant to a matter;
- Website usage data, including IP address, browser type and pages visited.
We do not collect sensitive information (such as health, criminal or religious information) unless it is necessary for the legal services we provide to you, and you have consented to the collection, or the collection is required or authorised by law.
3. How We Collect Personal Information
We collect information in several ways:
- Directly from you, when you contact us, submit a quote request, attend a consultation or retain us for a matter;
- From third parties, such as referees, courts, government agencies, accountants or other professional advisers, where reasonably necessary for your matter;
- Automatically through our website, via cookies and similar technologies.
Where practicable, we will collect information directly from you. If you choose not to provide information we request, we may be unable to provide legal advice or representation to you.
4. How We Use Your Personal Information
We use your personal information to:
- Provide legal services, including advice, document preparation, negotiation and representation;
- Respond to enquiries and provide quotes;
- Verify your identity, as required by law (for example, under the Uniform Law and anti-money laundering rules applicable to lawyers in Australia);
- Comply with our legal, professional and ethical obligations, including our duty of confidentiality and trust accounting requirements;
- Send you service updates or communications related to your matter;
- Improve our website and services.
We will not use your information for purposes unrelated to these functions without your consent, unless permitted or required by law.
5. Disclosure of Personal Information
We may disclose your personal information to:
- Barristers, counsel or expert witnesses engaged for your matter;
- Courts, tribunals, government agencies and regulatory bodies as required;
- Your nominated advisers, such as accountants or financial planners, with your consent;
- Our professional advisers, including auditors and insurers;
- IT service providers who host or support our systems, subject to confidentiality obligations.
We do not sell personal information. We will not disclose personal information to overseas recipients unless reasonably necessary, permitted by law, or with your consent. If disclosure overseas is required, we will take reasonable steps to ensure the recipient complies with the APPs.
6. Legal Professional Privilege
Communications between you and us for the purpose of legal advice are generally protected by legal professional privilege. We treat all client information as confidential in accordance with our professional obligations under the Legal Profession Uniform Law and associated rules.
7. Cookies and Website Analytics
Our website may use cookies to enhance your browsing experience and to analyse site traffic. Cookies do not identify you personally. You may configure your browser to refuse cookies, although some features of the website may not function correctly as a result.
8. Data Security and Retention
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. These steps include secure storage, access controls, password protection and confidential waste disposal.
We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, including our professional obligations to keep client files for the applicable statutory period (generally seven years after the conclusion of a matter). Where information is no longer required, we will securely destroy or de-identify it.
9. Access and Correction of Your Information
Under the APPs, you have the right to request access to the personal information we hold about you and to request its correction if it is inaccurate, out of date, incomplete or misleading. To make a request, please email ceo@singhmayarlegal.online. We will respond within a reasonable timeframe. There may be circumstances, permitted by law, in which we cannot grant access (for example, where access would reveal privileged communications or compromise the privacy of others).
10. Notaries and Public Registers
We will not use government-related identifiers (such as driver's licence or passport numbers) as our own identifier of you, and we will not disclose such identifiers except as permitted by the APPs. Where we collect information from publicly available sources, we will handle it in accordance with this policy.
11. Direct Marketing
We will not use your personal information for direct marketing without your consent. If you receive a communication from us that you do not wish to continue receiving, you may opt out at any time by emailing ceo@singhmayarlegal.online.
12. Anonymity
Where lawful and practicable, you may deal with us anonymously or using a pseudonym, for example when making a general enquiry. However, for legal services, we may be required to verify your identity before acting for you.
13. Complaints About Privacy
If you believe we have breached the APPs or mishandled your personal information, please contact us first:
Singh Mayar Legal Pty Ltd
ABN 94 703 400 926
Melbourne VIC
Email: ceo@singhmayarlegal.online
We will acknowledge your complaint promptly and investigate it fairly, aiming to provide a written response within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or on . The OAIC is the independent regulator responsible for privacy matters in Australia.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available at https://singhmayarlegal.online/privacy.html. We encourage you to review this page periodically.
15. Contact Us
For any questions about this Privacy Policy or our handling of personal information, please contact Singh Mayar Legal Pty Ltd by email at ceo@singhmayarlegal.online.